Store Policies

Store Policies...​

 

FairyTaleBuzz.com is the official website and authorized dealer for Philippe A. Fernandez. FairyTaleBuzz.com encompasses e-commerce, publishing, distribution, historical reference, and communication methods. We are the PRIMARY website to inquire, research and purchase artwork by Philippe A. Fernandez.

 

PURCHASING ORIGINAL ART
All original artworks by Philippe Fernandez, are always available through this site, www.FairyTaleBuzz.com and our Ebay store. all artowrks are shipped directly by Philippe A. Fernandez from his studio, or if acquired by gallery representation or alternate venues, events, exhibits approved by the the artist.
Inquire: philippesarts@yahoo.com   
 
TRANSACTIONS AND PAYMEN​​T FOR FAIRYTALEBUZZ.COM
We accept Paypal, Visa, MasterCard, Discover, and American Express by phone, and or email.
 
SHIPPING
Artwork via www.fairytalebuzz.com are shipped within 72hrs (Monday-Saturday) that payment is received, and is expected to arrive at your US destination within two to seven business days after shipment (Monday-Saturday). Please allow three weeks for international shipping.  Sadly some customs​ can take up to 3 months (sorry).  All shipping cost are merely an estimate!  Whenever shipping cost end up being less then what you paid, we will reimburse the difference once your item has been shipped !​  You will receive an email confirmation when your package was shipped.  Insurance will not be offered on orders less then $500 USD, unless otherwise agreed. We will not be responsible for shipping delays due to acts of God or other circumstances out of our control, (sorry).
 
REFUNDS AND EXCHANGES
A refund request will be granted only in the case that we are shown to have misrepresented the item. Other refund requests due to special circumstances will be considered but granted at the artist Philippe Fernandez sole discretion. Returns will be issued subject to Philippe A Fernandez, receipt of the artwork in its original payment can only be issued.
 
NEED TO SEE PHILIPPE'S ART IN PERSON?
If your interested in purchasing an original painting and would like to first see it in person, this can be arranged. We have two studio locations to choose from,  one in Down Town Los Angeles CA. at (The Hive Gallery) and the other in New Port Beach, CA. at (Find Art Gallery).  Please contact us​ with your desired painting and location and we will get back to you with available date’s. (Serious buyers only please, fees will apply.) Thank you.
 
COPYRIGHT
Copyright 2008-2015 © Philippe A Fernandez All rights reserved by Artist Philippe Fernandez. 
Buyers of Art/Painting or Prints is NOT purchasing the rights to the image !  Any and all publishing and reproduction rights are reserved solely by the Artist Philippe A Fernandez. Any or all images are not to be re-distributed, copied, imitated, or misappropriated in any way.